20% Off Your Order* (includes New Arrivals)

use code ADD2CART

*exclusions apply


Email Customer Service

At Your Service

From tracking your order to processing a
return, we're here to help. Contact us by phone,
email or using one of our self—service features.
From start to finish, your satisfaction is
important to us.

Track Your Order

Track Your Order

Available for online status–
tracking 24 hours after it
has been placed.



You can return eligible
items for a refund of the
merchandise value.



Items are shipped to 48
states and to Alaska, Hawaii
and US Territories.

International Orders

International Orders

Shipping to over 90
countries including Canada
and Australia.

PB Credit Card

PB Credit Card

Can be redeemed at any of our
Pottery Barn Kids stores, online or
by phone for merchandise.

Email Settings

Email Settings

Manage your settings and
frequency of updates and
latest offers.

Design Crew
The Key Rewards
Store Events

Store Events

Visit your local store for lots of special events,
fun crafts and workshops.

View Store Events >
Credit card

Credit Card

Earn 10% back in Rewards. You'll receive a $25 Reward
for every $250 you spend. Earn and redeem rewards at
Pottery Barn, Pottery Barn Kids, or PBteen.

Apply Today >
Personalization Guide

Personalization Guide

Choose between traditional monogram
or personalization in a variety of different
fonts and color options.

View Guide >
Find Your Fabric

Find Your Fabric

Search our entire collection, sorting by
fabric type or color.

Order Free Swatches >
Create a Registry

Register At
Pottery Barn

Receive 10% off any purchase for
6 months after your wedding.

Join us in stores with our registry specialists
who will help you create the perfect registry.

We'll help you track who sent what and who
you've sent thank you notes to.

Create a Registry >
Assembly Instructions

Assembly Instructions

Assembly instructions for our furniture products are
available for you to download.

Get Instructions >

For all other requests, please visit customer service on our desktop site