Return Policy
Details Items non-eligible for returns or exchanges: For returns of items purchased from your Pottery Barn Kids registry, we will gladly provide a refund or exchange within 90 days of your event or within 90 days of purchase, whichever date is later. Gift Registry Support: 1.800.993.4923 or visit any Pottery Barn Kids store. Online returns are available only for items that were shipped to the United States. If you would like to return items that were shipped outside the US, please see International Returns and Exceptions.