Our Commitment

At Pottery Barn Kids, we have a firm commitment to safety and quality. We take great pride in our timeless designs, sustainable sourcing, premium materials and expert craftsmanship.

Lead Testing

One of the most important tests for developing infants and children. We require extensive lead testing at both surface and substrate levels to ensure that our products exceed both those levels achieving higher than industry standards in many countries.

Anti-Tip Testing

We test our furniture to prevent tip over hazards, testing above the required standards. In addition we provide anti-tip kits with all our furniture for added protection. We also put our anti-tip kits through multiple tests to ensure they will safely support and secure your new furniture in your home.

Global Safety Standards Acumen

Since quality and safety standards can change from place to place, we aggregate the highest safety standards from the many countries and nations we do business with to holistically develop our own global standards for our many products. Our quality teams attend regular ASTM meetings and conferences to stay ahead of industry trends.

Thinking as Designers and Engineers First

We design safety requirements into our products like no sharp edges & points, small parts, finger or head entrapment hazards as a foundation for our furniture and other products. We source high-quality materials and substrates in our products especially for our loft and bunk bed furniture so your children can sleep safely.

3rd Party CPSC-Nominated Testing Partners

We stand by each product and test in our name for accountability. We use accredited 3rd party labs nominated and regulated by the CPSC (Consumer Product Safety Commission). Our partners test everything in the box, including labels, packaging and materials to ensure product safety compliance.

Your Opinion Matters

We review all returns and take customer feedback very seriously. Many of us at Pottery Barn Kids are parents ourselves and listen to your feedback to make better and safer products for healthier homes.

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Open Box: Charleston Ottoman - Performance Linen Blend, Gray