SHIPPING + PROCESSING

Holiday Shipping Cutoffs

For United States, US Territories and APO/FPO

Independence Day - Tuesday 7/4/2017

For delivery on or before Saturday, July 1, 2017

SHIPPING TYPE ORDER BY
Monogramming - Standard Tuesday, June 27, 2017 11:00 PM PT
Standard UPS Wednesday, June 28, 2017 9:00 AM PT
Next Day (+$17.50) Friday, June 30, 2017 6:00 PM PT

STANDARD & NEXT DAY OPTIONS & FEES

FRONT DOOR DELIVERY - STANDARD AND NEXT DAY

Delivery fees do not include gift wrap or surcharges that may apply to some items.

 

ORDER TOTAL

STANDARD SHIPPING

4-5 Business Days

NEXT DAY SHIPPING

Order by 6pm for Next Day (+17.50)

Up to $15.00 $4.95 $22.45
$15.01 - $25.00 $6.00 $23.50
$25.01 - $45.00 $8.00 $25.50
$45.01 - $65.00 $11.00 $28.50
$65.01 - $90.00 $14.00 $31.50
$90.01 - $125.00 $17.00 $34.50
$125.01 - $200.00 $21.00 $38.50
$200.01 & over 10% 10% + $17.50
$3,000.01 & over 5% 5% + $17.50
Gift Card only No charge $8.50

Note: Standard shipping and processing charges are applied for each delivery address on an order.

          For shipping rates to Alaska, Hawaii and U.S. Territories, see chart below.

OUTSIDE THE 48 CONTIGUOUS STATES

DESTINATION

CHARGE
ARRIVAL
Alaska + $10.00
5 business days
Hawaii + $10.00
5 business days
US Territories* + $10.00 10-15 business days

STANDARD SHIPPING

Our shipping and processing fees cover the processing, handling, packing and delivery of your order. Most purchases shipped from our warehouses will arrive within 4-5 business days. If there is a delay, we will notify you by mail or email. Some items sent directly from our suppliers may take longer, and items ordered together may not arrive in the same box. 

DELIVERY SURCHARGES

Because furniture, rugs and other large items are bulky, heavy and may have limited availability, these items require special attention and a delivery processing surcharge. This charge is listed in parentheses ($) after the item price and is in addition to regular delivery and processing charges (see chart above).

GIFT CARD SHIPPING

* For standard delivery (5-7 business days), shipping and processing charges are free.

* For next day (1 business day), there is a charge of $8.50.

* Next day orders received by 9am PT Mon - Fri will arrive next business day; orders placed after 9am Fri - Sun PT will arrive on Tues.

ALASKA, HAWAII & THE U.S. TERRITORIES

Items shipped to Alaska, Hawaii and U.S. territories are delivered by UPS or USPS with an additional charge of $10. If you wish to ship via Parcel Post to U.S. territories or APO/FPO addresses, please call Customer Service at 1.888.779.5176.

Some heavy or oversized items cannot be shipped outside the contiguous 48 states. At this time, we are unable to ship items with our Premium In-Home White Glove Delivery to Hawaii (such as large furniture pieces or any items that exceed UPS shipping weight limits).

NEXT DAY SHIPPING AND PROCESSING

For an extra charge of $17.50 per address we can arrange for next day delivery to most destinations within the contiguous 48 states. If we receive your order by 6 pm PT Monday through Friday, you'll receive your order the next business day; orders placed Friday after 6 pm through Sunday will arrive on Tuesday.

Note: Next Day Delivery service is not available for some oversize items, Premium In-Home White Glove Delivery items, out of stock items, items on backorder, personalized/monogrammed items or for items shipped directly from the manufacturer. Please call 1.888.779.5176 for more information.

*The regular shipping and processing charges stated on the Delivery and Processing Charges Chart cover Parcel Post Delivery. These charges do not include Surcharges that may apply to some items or Next Day Delivery charges.


ORDERS TO APO/FPO ADDRESSES

When entering an APO or FPO address, please follow this example:

  • Name: PO3 Chuck Williams
  • Address Line: Marine Division Sct 1
  • Address Line: USS Wisconsin BB-64
  • Zip Code: 12345 (Actual Zip Code)
  • City: FPO (APO if APO)
  • State: AA or AE

SHIPPING TO A P.O. BOX

We can ship most items to a P.O. Box. This excludes extra-large items and those shipped directly from our manufacturers. Please call 1.888.779.5176 for more information.

SHIPPING TO A DIFFERENT ADDRESS

To ship an item to an address other than your billing address, click on the "Ship to Different Address" link in the Shopping Cart for each item and update the recipient information.

ORDER DELAY

If you wish to place an order but delay its shipment to a later date, please do so through our Customer Service Center. Call 877.812.6235, and one of our sales associates will be happy to assist you.

SALES TAX

Sales tax on the merchandise total is charged for items shipped to the following states and US territories: AL*, AR*, AZ*, CA*, CO*, CT*, DC*, FL*, GA*, IA, ID, IL*, IN*, KS*, KY*, LA*, MA, MD*, ME*, MI*, MN*, MO*, MS*, NC*, ND*, NE*, NJ*, NM*, NV*, NY*, OH*, OK, PA*, RI*, SC*, SD*, TN*, TX*, UT, VA*, VT*, WA*, WI*, WV*, WY and Puerto Rico*. States and US territories marked with an asterisk also collect taxes on shipping and processing charges. Except as otherwise noted, all sales are made by Williams-Sonoma DTC, Inc., and the local sales tax of the delivery destination is also charged. All sales shipped to Texas locations are made by Williams-Sonoma DTC Texas, Inc., and the sales tax is based on the location where the order was received. The local sales tax of the delivery destination is also charged. Orders delivered to California locations are F.O.B. destination point which means title passes in California.


UNLIMITED FLAT RATE FURNITURE & FREIGHT DELIVERY

An unlimited number of eligible furniture items can be delivered for a single flat rate, per shipping address.

 

DISTANCE

CHARGE

order total up to $999

CHARGE

order total $999.01 & over

Local $99.00 $199.00
Regional $199.00 $299.00
National $299.00 $399.00

TYPE OF ITEM

ESTIMATED ARRIVAL

In-Stock** (non-upholstered) Items 7 to 10 business days
Quick Ship 1 - 3 weeks
Special Order 8 - 10 weeks
Special Order 10+ weeks

Note: All non-upholstered furniture items will arrive within 7 to 10 business days in most metropolitan areas.** For other areas, your furniture will be delivered within 1 to 3 weeks, depending on availability.

UNLIMITED FLAT RATE FURNITURE

With Unlimited Flat Rate Furniture & Freight Delivery, an unlimited number of eligible furniture items can be delivered for a single flat rate, per shipping address. These items will be delivered by Premium In-Home White Glove Delivery service providers. Eligible items will show "Unlimited Flat Rate Delivery" on the product page. 

The exact shipping charge is based on your shipping location. Shipping times vary by vendor. See shipping tab for more details. Your order will ship when all items in your order are available for delivery.

PREMIUM IN-HOME WHITE GLOVE DELIVERY

* With Premium In-Home White Glove Delivery, items are brought into your home, most are unpacked and assembled*, and the packaging is removed. 

* Exceptions include outdoor patio structures, marble or stone sink consoles, lighting, mirrors, rugs, headboards attached to a metal frame and any items requiring home installation. 

* A representative will call to arrange a delivery date and confirm an appointment timeframe (typically a 4-hour window).

* Premium In-Home White Glove delivery is only available in the contiguous 48 states.

* At this time, we are unable to ship items to Hawaii with our Premium In-Home White Glove Delivery, such as large furniture pieces or any items that exceed UPS shipping weight limits. Please call 1.888.779.5176 for more information.

ARRANGING DELIVERY DATE

Delivery is by appointment Tuesday – Saturday in most major metropolitan areas, with Monday delivery available in some areas. Service to outlying areas may be restricted based on geographic location. Our delivery service will contact you to arrange a delivery date and confirm the appointment timeframe.

DELIVERY TIMING

QUICK SHIP UPHOLSTERED FURNITURE: 1- 3 WEEKS

Items marked as Quick Ship (QS) arrive at locations in most metropolitan areas** within 7 to 10 business days. For other areas, your Quick Ship furniture will be delivered within 1 to 3 weeks. There is no additional charge for Quick Ship delivery. This service is subject to product availability at time of shipping.

SPECIAL UPHOLSTERED FURNITURE: 8 - 10 WEEKS OR 10+ WEEKS

Special made-to-order items with all parts in stock will usually ship from our distribution center within 8 to 10 weeks. All items not marked as Quick Ship are special order items. For other areas, your Special Order furniture will be delivered in 10+ weeks

NON-UPHOLSTERED FURNITURE:

All non-upholstered furniture items will arrive within 7 to 10 business days in most metropolitan areas.** For other areas, your furniture will be delivered within 1 to 3 weeks, depending on availability.

**San Francisco, Los Angeles, Las Vegas, Denver, Phoenix, New York City, Baltimore, Boston, Dallas, Atlanta, Chicago, Detroit, Columbus, Cromwell, CT, Raleigh/Charlotte, NC, & Tampa/Ft. Myers/Orlando and Miami/Ft. Lauderdale, FL.

 


INTERNATIONAL SHIPPING

To learn more about international shipping, click here.

SHIPPING TO US FROM INTERNATIONAL LOCATION

All international orders must have a ship-to destination outside of the United States. We cannot support customers with international billing addresses shipping to U.S. addresses.

ESTIMATED DELIVERY TIME

You will be quoted a specific delivery promise during checkout that is based on your selected international destination and the shipping methods available for the items in your shopping cart. If you would like to learn more about shipping internationally, please visit our International FAQs.