To set up your registry, simply speak with an associate at one of our stores, or register online by visiting potterybarnkids.com and selecting "Registry." You may also call our Customer Care Center at 800.993.4923 and select the "Registry" option when prompted.
Within 24 hours, your registry will be active and accessible by your friends and family. And once it's set up, your registry will stay active in our system for one year after your event date.
If you would like advice or assistance with the process, you can also schedule a complimentary appointment at any Pottery Barn Kids store.
Friends and family can shop for you in any of our stores, online or by phone by calling 800.993.4923. Gift givers can also check the status of an order online and by phone.
Pottery Barn Kids equips you with simple instructions, room grids and drawn-to-scale peel and stick furniture templates to help you create your dream nursery layout. We also offer complimentary in-store consultations.
Monitoring and making changes to your registry is easy at any of our stores, online or by calling 800.993.4923. Any updates you make will be reflected within one hour on our website, and within 24 hours at our stores.
You may also choose how much online access others have to your registry. You can control this access in the "Manage Your Registry" section of our website by selecting "Guest Options."
For six months following your event date, we offer a 10% discount on purchases of any remaining items on your registry, as well as any items you choose to add. This offer applies to unlimited online, in-store, and catalog purchases.
Enjoy 10% off when purchasing two or more of the same nursery furniture or bedding item. Just mention the Multiples Program to a store associate or call the Customer Care Center at 1.800.993.4923. Certain terms, conditions and exclusions apply.
When friends and family make a gift registry purchase at any of our stores, they will receive a $10-off Shop Card coupon for their next purchase. It's our way of saying thank you for shopping at Pottery Barn Kids.
Certain terms and conditions apply. Please visit your local store for details. Offer expires on 6/30/2010.
An online list of all the gifts you receive with the names and addresses of gift-givers makes it easy to keep track of thank-you notes.
We offer nationwide shipping services. And, on select items, we offer an in-home delivery service that includes full assembly. Gift wrapping is complimentary in any of our stores and is available online or by phone for a small charge.
Our interactive online checklist is a resourceful guide for registering, and automatically reflects each item you add to your registry.
We suggest adding a note to your registry in the comments section indicating that gift cards are a welcomed gift. The cards can then be used to purchase some of the more expensive items on your list.
Pottery Barn Kids has an unmatched selection of beautiful children's items that can be monogrammed – from blankets and bedding to special keepsakes – for a unique, personal touch.
During the time before your registry event date, you'll receive issues of our email newsletter filled with helpful tips on preparing your home for your baby, plus information on the newest additions to our assortment.
If you want to return or exchange gifts, an in-store associate will be happy to help you choose an alternate gift or issue a merchandise credit, redeemable at any Pottery Barn Kids, Threads, Pottery Barn, PBteen, Williams-Sonoma, Williams-Sonoma Home, or West Elm stores, online or by phone.
If your gift is a catalog/Internet only item, a merchandise credit will be mailed to you shortly after your visit. You may also return your packages by mail. Simply refer to the instructions on the packaging slip or call 800.993.4923. Please note that we cannot accept returns on monogrammed, personalized, final-sale or special-order items.
We provide complimentary announcement cards that can be included in party and shower invitations to let people know that you've registered with Pottery Barn Kids. You can request additional cards at any of our stores or on our website. We also offer an option for notifying friends and family about your registry via an email, and our online birth announcements make it easy to share your happy news.




























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