SHIPPING INFORMATION

HOLIDAY SHIPPING SCHEDULE

For United States, US Territories and APO/FPO

HANUKKAH: Saturday 12/24/16 - Sunday 1/1/17

For delivery on or before Saturday, December 24, 2016

Shipping Type Order by
Standard UPS
Tuesday, December 20, 2016 2:00 PM PT
Next Day Thursday, December 22, 2016 6:00 PM PT
Monogramming - Standard Friday, December 16, 2016 9:00 PM PT
Monogramming - Rush Monday, December 19, 2016 9:00 PM PT
Gift Card - Standard
Wednesday, December 21, 2016 9:00 AM PT
Gift Card - Rush
Thursday, December 22, 2016 9:00 AM PT

For delivery on or before Sunday, January 1, 2017

Shipping Type Order by
Standard UPS
Tuesday, December 27, 2016 7:00 PM PT
Next Day Thursday, December 29, 2016 7:00 PM PT
Monogramming - Standard Sunday, December 25, 2016 7:00 PM PT
Monogramming - Rush Wednesday, December 28, 2016 7:00 PM PT
Gift Card - Standard
Wednesday, December 21, 2016 9:00 AM PT
Gift Card - Rush
Thursday, December 22, 2016 9:00 AM PT
CHRISTMAS: Sunday 12/25/16

For delivery on or before Friday, December 23, 2016

Shipping Type Order by
Standard UPS
Tuesday, December 20, 2016 2:00 PM PT
Next Day Thursday, December 22, 2016 6:00 PM PT
Monogramming - Standard Friday, December 16, 2016 9:00 PM PT
Monogramming - Rush Tuesday, December 20, 2016 7:00 PM PT
Gift Card - Standard
Wednesday, December 21, 2016 9:00 AM PT
Gift Card - Rush
Thursday, December 22, 2016 9:00 AM PT
NEW YEAR'S EVE: Saturday 12/31/16

For delivery on or before Friday, December 30, 2016

Shipping Type Order by
Gift Card - Standard
Wednesday, December 21, 2016 5:00 PM PT
Gift Card - Rush
Thursday, December 29, 2016 9:00 AM PT

For Canada, United Kingdom, and all other countries

CHRISTMAS: Sunday 12/25/16

For delivery on or before Friday, December 23, 2016

Shipping Type Order by
Canada
 

   - DHL Express

Thursday, December 8, 2016 5:00 PM PT (US)

   - Canada Post

Thursday, December 1, 2016 5:00 PM PT (US)
United Kingdom  

   - DHL Express

Wednesday, December 7, 2016 5:00 PM PT (US)

   - DHL Economy

Monday, December 5, 2016 5:00 PM PT (US)

   - Standard

Tuesday, November 29, 2016 5:00 PM PT (US)

   - Postal

Monday, November 21, 2016 5:00 PM PT (US)
All other countries* Thursday, December 1st 5:00 PM PT (US)

Please note that Canada, United Kingdom, and all other countries holiday shipping schedule do not apply monogrammed items and furniture. Please visit International FAQs to view items ineligible for international shipping. 

*Certain international destinations will be given a specific delivery time frame during checkout based on the shipping methods available for the items in your shopping cart. For a complete list of countries we ship to, click here

SHIPPING & PROCESSING INFORMATION

STANDARD SHIPPING AND PROCESSING CHARGES

FOR ORDERS TOTALING: SHIPPING AND PROCESSING CHARGES:
up to $15.00 $4.95
$15.01 to $25.00 $6.00
$25.01 to $45.00 $8.00
$45.01 to $65.00 $11.00
$65.01 to $90.00 $14.00
$90.01 to $125.00 $17.00
$125.01 to $200.00 $21.00
$200.01 & over 10%
$3,000.01 & over 5%

Note: Standard shipping and processing charges are applied for each delivery address on an order.

DESTINATION CHARGE
ARRIVAL
Standard/48 states See chart above 4-5 business days
Next Day Delivery/48 states Add $17.50 ($8.50 for Gift Card only orders) Order by 6pm for Next Day
Alaska, Hawaii Add $10 5 business days
US Territories* Add $10 10-15 business days

STANDARD SHIPPING

Our shipping and processing fees cover the processing, handling, packing and delivery of your order. Most purchases shipped from our warehouses will arrive within 4-5 business days. If there is a delay, we will notify you by mail or email. Some items sent directly from our suppliers may take longer, and items ordered together may not arrive in the same box. 

SHIPPING SURCHARGES

Because furniture, rugs and other large items are bulky, heavy and may have limited availability, these items require special attention and a delivery processing surcharge. This charge is listed in parentheses ($) after the item price and is in addition to regular delivery and processing charges (see chart above).

ALASKA, HAWAII & THE U.S. TERRITORIES

Items shipped to Alaska, Hawaii and U.S. territories are delivered by UPS or USPS with an additional charge of $10. If you wish to ship via Parcel Post to U.S. territories or APO/FPO addresses, please call Customer Service at 1.888.779.5176.

Some heavy or oversized items cannot be shipped outside the contiguous 48 states. At this time, we are unable to ship items with our Premium In-Home Delivery to Hawaii (such as large furniture pieces or any items that exceed UPS shipping weight limits).

NEXT DAY SHIPPING

For an extra charge of $17.50 per address we can arrange for next day delivery to most destinations within the contiguous 48 states. If we receive your order by 6 pm PT Monday through Friday, you'll receive your order the next business day; orders placed Friday after 6 pm through Sunday will arrive on Tuesday.

Note: Next Day Delivery service is not available for some oversize items, Premium In-Home Delivery items, out of stock items, items on backorder, personalized/monogrammed items or for items shipped directly from the manufacturer. Please call 1.888.779.5176 for more information.

*The regular shipping and processing charges stated on the Delivery and Processing Charges Chart cover Parcel Post Delivery. These charges do not include Surcharges that may apply to some items or Next Day Delivery charges.

SHIPPING TO A DIFFERENT ADDRESS

To ship an item to an address other than your billing address, click on the "Ship to Different Address" link in the Shopping Cart for each item and update the recipient information.

SHIPPING TO A P.O. BOX

We can ship most items to a P.O. Box. This excludes extra-large items and those shipped directly from our manufacturers. Please call 1.888.779.5176 for more information.

SALES TAX

Sales tax on the merchandise total is charged for items shipped to the following states and US territories: AL*, AR*, AZ*, CA*, CO*, CT*, DC*, FL*, GA*, IA, ID, IL*, IN*, KS*, KY*, LA*, MA, MD*, ME*, MI*, MN*, MO*, MS*, NC*, ND*, NE*, NJ*, NM*, NV*, NY*, OH*, OK, PA*, RI*, SC*, SD*, TN*, TX*, UT, VA*, VT*, WA*, WI*, WV*, WY and Puerto Rico*. States and US territories marked with an asterisk also collect taxes on shipping and processing charges. Except as otherwise noted, all sales are made by Williams-Sonoma DTC, Inc., and the local sales tax of the delivery destination is also charged. All sales shipped to Texas locations are made by Williams-Sonoma DTC Texas, Inc., and the sales tax is based on the location where the order was received. The local sales tax of the delivery destination is also charged. Orders delivered to California locations are F.O.B. destination point which means title passes in California.

INTERNATIONAL SHIPPING

To learn more about international shipping, click here.

SHIPPING TO US FROM INTERNATIONAL LOCATION

All international orders must have a ship-to destination outside of the United States. We cannot support customers with international billing addresses shipping to U.S. addresses.

ESTIMATED DELIVERY TIME

You will be quoted a specific delivery promise during checkout that is based on your selected international destination and the shipping methods available for the items in your shopping cart. If you would like to learn more about shipping internationally, please visit our International FAQs.

FURNITURE DELIVERY

PREMIUM IN-HOME DELIVERY

With Premium In-Home Delivery, items are brought into your home, most are unpacked and assembled*, and the packaging is removed. Premium In-Home delivery is only available in the contiguous 48 states.

*Exceptions include outdoor patio structures, marble or stone sink consoles, lighting, mirrors, rugs, headboards attached to a metal frame and any items requiring home installation. 

ALASKA, HAWAII & THE U.S. TERRITORIES

At this time, we are unable to ship items to Hawaii with our Premium In-Home Delivery, such as large furniture pieces or any items that exceed UPS shipping weight limits. 

Please call 1.888.779.5176 for more information.

DELIVERY TIMING

Delivery is by appointment Tuesday - Saturday in all areas; Monday delivery in some areas. Service to outlying areas may be restricted based on geographic location. Our delivery service will contact you to arrange a delivery date and confirm the appointment timeframe.

Upholstered Furniture:

Items marked as Quick Ship (QS) arrive at locations in most metropolitan areas** within 7 to 10 business days. For other areas, your Quick Ship furniture will be delivered within 2 to 3 weeks. There is no additional charge for Quick Ship delivery. This service is subject to product availability at time of shipping. Special Order upholstery items arrive in 6 to 8 weeks.

Non-Upholstered Furniture:

All non-upholstered furniture items will arrive within 7 to 10 business days in most metropolitan areas.** For other areas, your furniture will be delivered within 2 to 3 weeks, depending on availability.

**San Francisco, Los Angeles, Las Vegas, Denver, Phoenix, New York City, Baltimore, Boston, Dallas, Atlanta, Chicago, Detroit, Columbus, Cromwell, CT, Raleigh/Charlotte, NC, & Tampa/Ft. Myers/Orlando and Miami/Ft. Lauderdale, FL.