Once you have selected the items you want to purchase, you are ready to place your order. Pottery Barn Kids offers a four-step ordering process:
Finalizing the items in your Shopping Cart
Completing shipping and billing information
Reviewing your order
Receiving an order confirmation
The shopping cart contains all the items you selected while shopping. Now you can add or delete items, change quantities and request gift-wrapping.
You are asked to provide your billing address as well as the shipping address for any gift recipients.
Your order will be sorted by shipping address for your review. You can make changes or go ahead and place your order.
A final summary and confirmation of your order appears, along with the phone number for Customer Service in case you need assistance.
You can use the order number on this page to track the status of your order through our online Customer Service 24 hours after it has been placed.
For assistance with placing an order, please call us anytime at 800.993.4923 and a Pottery Barn Kids sales associate will be happy to help you.
